Complaint about a tutor

(ie not available, not interested in me etc)  

What you can do

A student who is dissatisfied must seek a remedy informally, as soon as possible, if an undergraduate through the Tutor, Departmental Tutor, Departmental Convener or Dean of Undergraduate Studies, or if a graduate student through their Supervisor, Research Student Tutor, Departmental Convener or Dean Graduate Studies, as appropriate.

Regulatory document

Principles and Procedures for the Consideration of Student Complaints

This procedure sets out the means by which a student who is dissatisfied with any aspect of the School's teaching, tutorial or supervisory provision or with other academic or related administrative matters may seek redress and correction of any deficiency.

A flow diagram is available in PDF format showing the procedure for the submission of any such grievances.  See Flowchart for procedure for the submission of complaints for students on academic matters (excluding examination and assessment appeals) (PDF)

Other sources of help

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