Types of problem
It can be difficult to find your way around the various procedures which exist to you as a student. This page is designed to assist you in establishing the best way to deal with your problem.
Click on the relevant links below to find brief answers to the sorts of problems you might encounter, together with useful links to relevant regulatory documents where you can find further details.
If you have any suggestions for improving this site please email us at Webeditors.Enquiries@lse.ac.uk
Academic matters
I want to complain about my tutor (ie not available, not interested in me etc)
I have a complaint about a course (eg content not as advertised)
I am not happy with a class mark or grade (excluding examinations)
I wish to submit a complaint about an academic issue
I have been told I can't re-register
I have been told I can't progress from one year to another
I want to change my degree course
I want to interrupt my studies: Undergraduate or Graduate
Discipline
I have been accused of breaching School Regulations
I have been accused of a disciplinary offence at my residence
Examinations
I have been accused of cheating in an exam
I have been accused of copying others' work for assessed coursework
I have been accused of plagiarism
I want to appeal against a decision of the Board of Examiners (taught courses) See Regulations for the consideration of appeals against decisions of boards of examiners for taught courses
What happens if I am ill during my examinations?
Undergraduate Students Postgraduate Students
Freedom of Speech
I believe that freedom of speech has been infringed
Harassment
I have been accused of sexual harassment
I am being harassed
IT Regulations
My IT account has been suspended
I wish to learn more about care of my individual Web page see Code of Practice for the Publishing of Information on the LSE World Wide Web Server
Public Interest Disclosure
I wish to know more about the procedure for disclosing information about the School in the public interest . ["Whistleblowing" procedure]
Research Students
I have a complaint about supervision
School Services
I wish to complain about School services
I wish to complain about the Library
Students' Union
LSE SU is not treating me fairly ^
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