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Laptops & Remote Support

Information for users connecting their own computer to the LSE network on campus, from Residences or a remote location.

You may be interested in using the Online Remote Support Advisor for advice on choosing your connection and email client.

Quick Links

Antivirus protection

Residence Internet Activation

LSE Remote Desktop

Wireless connection at LSE

Summer School

 

See also...

IT Guides

IT Helpdesk Software Sales

LSE Residences

Alumni IT Support (x6412)

 

Contacts

Remote Support Contacts

Residence IT Advisor Contacts

Residence Email Lists

Summer School Support Contacts

Email: ITS.Remote.Support

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Find in

mobile devices

Help and Support

Summer School - On Arrival
IT account activation, Residence Internet activation and IT support contacts.

Protect Your Own Computer
Guides and software to protect your computer from viruses.

Collecting Email
Guides to synchronise or download email in a variety of ways.

Connecting On Campus
Wired and wireless connections, and accessing network resources (email, H: space, printing, the electronic Library).

Connecting from Residences
Residence Internet Activation, wired and wireless connections, Residence IT Support and accessing network resources (email, H: space, printing, the electronic Library).

Connecting Off-Site
Accessing network resources (email, H: space, printing, the electronic Library).

Frequently Asked Questions - Staff & Students FAQs

 

Information

Laptop Surgery
Opening times and services offered for staff and students with personally owned laptops.

Summer School - On Arrival
IT account activation, Residence Internet activation and IT support contacts.

Mac and Linux
Information for Mac and Linux users.

Statistics & Service Levels
What you can expect from Remote Support

ITS Service Level Definitions
What you can expect from IT Services

Network Security Policy
A network policy that helps protect networked computers from Internet worms