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Virtual IT Assistance ....

Live chat with your IT support staff

About VITA

“Virtual IT Assistance” (VITA) is a new service that allows LSE staff and students to chat online to their IT support staff, who can assist them remotely, no matter where they are located.

 

Support Hours
Staff
Monday to Friday
09:30 - 17:30

Taught Students
During IT Help Desk hours

 

IT Support Teams
Full listings

 

Support Policy
Virtual IT Assistance support policy

On Campus

Staff and students on campus can now get real-time online assistance from IT Services.

Double click the Virtual IT Assistance icon on your desktop to chat to a member of staff from your IT support team.

How to use the VITA Calling Card
 


 

Off Campus

Contact your IT Support team who will provide you with a six-digit PIN code, enter it into the box below and click the Connect button.
 

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