IT Help Desk
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Contact Us |
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Location:
Library First Floor
Telephone:
+44 (0)20 7955 6728
Fax:
+44 (0)20 7852 3507
IT.Helpdesk@lse.ac.uk
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Opening Hours |
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Term Time:
Mon - Fri: 9.30am - 7.50pm
Sat & Sun: 11am - 5.50pm
Vacation:
Mon - Fri: 9.30am - 4.50pm
(closing at 7.50pm during Easter vacation)
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IT Brochure |
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Download a PDF version of our IT Brochure (3.3MB) offering lots of essential guides and information on services and support.
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Service that Students can expect
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Performance Statistics):
- First Response Resolution:
85% of all queries resolved at first response
- Waiting Time:
Maximum queuing time of 10 minutes
- Email Response:
Maximum 3 working hours email response time
Comment on our Service
Help Desk
Staff Only
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About the IT Help Desk |
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The IT Help Desk provides support for undergraduate and taught masters students at LSE.
The IT Help Desk can assist you with network and email account problems; general
IT enquiries; provide information and help with IT
facilities; advise on available instruction
leaflets and guides;
provide paper for the public computer room printers; and
offer user support for
software
on the LSE network. The IT Help Desk also provides
one-to-one support for students with disabilities.
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