Computers IT Services

Activate your IT account

· Undergraduate students will be sent information on how to activate their IT accounts by mail shortly before registration

· Graduate students will be sent information on how to activate their IT accounts via the application web tracker

· General course students will be sent information on how to activate their IT accounts by email shortly before registration

· Intercollegiate students can get information on how to activate their IT accounts by visiting the IT Help Desk after registration

For more information on how to activate your IT account, please click HERE

IT facilities on campus

There are around 1,000 PCs available for students to use in open access areas around the School and in the computer classrooms in St Clements building. Over 450 of these PCs are located in the Library. Log on to any networked PC for access to common desktop applications and specialist software, including:

· Microsoft Office 2003 (Word, PowerPoint, Excel, Access)

· Microsoft Outlook and Internet Explorer

· Quantitative analysis software (eg SPSS, SAS and Stata

· Qualitative analysis software (eg ATLAS-ti, NVivo)

· Geographical Analysis Software (ArcGIS, MapInfo)

· Computer based Training (VTC video tutorials, Electric Paper ECDL)

See: http://www.lse.ac.uk/itservices/facilities

Research postgraduates also have access to PC rooms in their departments, providing at least one computer per three research students - for more information, enquire in your own department.

There are printing facilities in all open access areas, research rooms and computer classrooms on campus. Before you can print, you will need to credit your printing account using the white ‘value loaders’ in A038, C120, SO8, Library 1st and Lower Ground floors, or at the Copy Shop on the ground floor of the Library. The cost of printing is 4p per page for black-and-white prints and 30p per page for colour. See: http://ittraining.lse.ac.uk/documentation/printing.asp

Specialist facilities are available for students with disabilities, including dedicated computer workstations and printing facilities, and screen reading and voice recognition software for blind and visually impaired students. See: http://www.lse.ac.uk/itservices/Accessibility/Students.htm

IT facilities in residences

All residences are wired for direct connection to the School network and students may use their own computer in their study bedroom or in the wireless zone, located in the social and recreational areas in residences. There are a small number of open access PCs in each residence computer room as well as printing facilities.

Using your own computer

Computer ownership is not obligatory, but if you do bring your own PC to the UK from overseas, it must be able to handle the UK power supply (220-240 volts) or you will need to purchase a voltage converter. You will also need an adaptor for the 3-pin UK power sockets. For advice on the recommended minimum specification for personally-owned computers at LSE, see: http://www.lse.ac.uk/itservices/facilities/personal_computers.htm

On campus, there are over 200 laptop plug-in points in the Library for students to use, and laser printing is also available. In addition there is an extensive wireless network from which you can gain access to the internet and e-mail.

IT services provides information and help with connecting your computer to the LSE IT environment and accessing services and resources both on-campus and offsite, see: http://www.lse.ac.uk/itservices/remote

IT Help Desk

The IT Help Desk, located on the first floor of the Library, is the first point of contact for taught students with IT-related queries who need information and help with IT facilities, common desktop applications and specialist software, and with student IT accounts. The IT Help Desk also provides one-to-one support for students with disabilities. See: http://www.lse.ac.uk/ithelpdesk

Opening hours:

Term time Mon-Fri: 09:30 – 20:00   Sat and Sun: 11:00 – 18:00

Vacation Mon-Fri:   09:30 – 17:00   Sat & Sun: Closed

Support for research postgraduates

Research postgraduates receive first and second line IT support, as well as specialist advice and assistance for research and teaching software from one of three academic support teams, available by email, by phone or in person Monday to Friday, 09:30 – 17:30. See: http://www.lse.ac.uk/itservices/help/itsupport.htm

Laptop Surgery

The Laptop Surgery, located on the first floor of St Clements building (S198), offers advice and hands-on assistance to students with problems connecting to LSE resources from laptops and mobile devices. The surgery runs on a drop-in basis and waiting times may be lengthy, especially in Michaelmas term, when there are between 40 to 60 visitors a day. Much of the time is spent disinfecting laptops of viruses and spyware. To save your own time and protect your computer, please take action to protect your computer when connecting to the LSE network: http://www.lse.ac.uk/itservices/remote/alert.htm

Opening hours:

Term time   Mon-Fri 10:00 - 16:00*        Sat and Sun: Closed
                  Mon-Fri 10:00 – 14:00

Vacation     Mon-Fri 11:00 – 13:00         Sat and Sun: Closed

* During the first part of each term, the Laptop Surgery closes at 16:00. For further details, see: http://www.lse.ac.uk/itservices/remote/laptopsurgery

IT Training

IT Training sessions for taught students are supervised workshops using self-paced paper-based course materials, with Training Advisors providing assistance. There is an LSE certification scheme for students who attend and actively participate in supervised tutorials.

As well as workshops, IT Services provides nearly 200 IT guides on a wide range of subjects, computer-based training materials, and training and testing for the ECDL and Advanced ECDL - internationally recognized IT qualifications. See: http://ittraining.lse.ac.uk/StudentTrainingOverview.htm

Research postgraduates are also welcome to attend instructor-led training courses, which include a two-hour practical session on how to format your PhD thesis. See:

http://ittraining.lse.ac.uk/Staff

Your responsibilities

As a member of LSE, you are bound by the School’s Policy Statement on the Use of Information Technology and the Conditions of Use of IT facilities at the LSE. In particular, you must not distribute or access offensive material, illegally copy software, breach copyright or send mass unsolicited email messages. Misuse may result in the withdrawal of your access rights. See: http://www.lse.ac.uk/itservices/Rules

For more information about IT Services visit the help point in the Library entrance at the start of term.

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