A to Z of services
A
Academic programmes at LSE
HR have informed us that LSE staff interested in undertaking LSE academic programmes may be entitled to a significant fee reduction if they fulfil the criteria of the Remission of Fees scheme.
Please see Remission of Fees for full details of the scheme. All enquiries should be directed to Romy Ajodah in the HR Division:
Contact: Romy Ajodah, HR, Room H517, 020 7955 6671, r.ajodah@lse.ac.uk
The hyperlink for Remission of Fees is: http://www.lse.ac.uk/collections/payAndInformation/RemissionOfFees.htm
Association of University Administrators (AUA)
The Association of University Administrators (AUA) is the national organisation responsible for encouraging effective management and best practice in universities. It offers individual membership opportunities for administrative, professional and management staff.
All enquiries regarding the AUA should be addressed to David Tymms, Residential & Catering Services Division.
Contact: David Tymms, Room AH300, 020 7955 7277, d.s.tymms@lse.ac.uk
B
Booking Form
To book a place on a course, briefing or workshop print off a booking form (PDF) and fax it back to us on 020 7852 3646. If you would like a Word copy of this document, so that you are able to type directly onto it, please email Claire Hackshall for a copy
Contact: Claire Hackshall
C
Campaign for Learning
See www.campaign-for-learning.org.uk
Cancellation charges
Most in-house events are offered free-of-charge to existing staff, although some internal providers do reserve the right to levy a small fee in the event of a non-medical no-show to discourage last minute cancellation and/or unannounced absenteeism.
Career Advice/Development
Staff Development offers confidential advice on qualification routes into particular professional roles and on application procedures for different types of work.
Contact: Chris Connelly
Catering Training
Contact: Jacqui Beazley, Deputy Catering Manager, Room A404, 020 7955 7817, j.beazley@lse.ac.uk
Coaching Academy, LSE
See LSE Coaching Academy for details
Conference Budget
Limited provision is available for staff working in the Central Administration to access the Secretary's Central Administration Conference Budget fund to attend work-related conferences.
The fund is administered by Emma O'Dowd in the Secretary's office to whom all initial applications must be made. No bookings should be made in advance of making a request for funding.
Contact: Emma O'Dowd, Room U1006, 020 7955 7825, e.l.odowd@lse.ac.uk
Consultation
If you can't find a course to suit your needs or want something a bit different, please contact us so we can help meet your needs. We would be delighted to sit down with you and plan how we can help turn your needs into reality.
Contact: Chris Connelley
Customer Service
Customer service is a major strategic learning issue for the School as we strive to encourage best possible services for students and staff groups. We offer a range of programmes to work on best practice techniques including certificated National Vocational Qualifications and access to the National Charter Mark Standard .
D
Disability and Dyslexia
The School now has a dedicated advisor working in these fields. Further information is available from the Teaching and Learning Development Office .
Contact: Jean Jameson, Room H417a, 020 7955 6034, Disability-Dyslexia@lse.ac.uk
E
Equal Opportunities
The School is working to manage diversity and provide the most fulfilling environment in which to draw upon the widest range of talent. We currently offer the following short programme.
Valuing Diversity (PDF) (Workshops 1 and 2) - half-day workshops
Evaluation
We ask that all attendees of Staff Development events complete and return an evaluation form at the end of the session to enable us to make changes to programmes as necessary. If you did not do so at the event you attended then please complete this event evaluation form (PDF). If you would like a Word copy of this document, so that you are able to type directly onto it, please email Claire Hackshall for a copy: c.j.hackshall@lse.ac.uk
Events
For latest information please see our News and events page.
Contact: Claire Hackshall
Exam/Study Leave
All issues relating to time off, study/exam leave and release are negotiable locally, since no School policy can meaningfully address the wide range of staff learning needs and individual work patterns.
External Courses and Funding
STOP PRESS: AS OF 16 JANUARY 2008 ALL THE SDU'S EXTERNAL FUNDING BUDGET HAS BEEN FULLY UTILISED - NO MORE WILL BE AVAILABLE NOW UNTIL 1ST AUGUST 2008
Whilst the School runs a very comprehensive programme of in-house options, there are occasionally situations where staff need access to more specialised provision, for which there is not the demand and/or expertise at LSE. There is a small annual budget to support this type of development.
The following rules apply:
-
BEFORE DOING ANYTHING ELSE staff need to complete and send to the SDU an External Funding Application Form, as we cannot honour any commitments made in advance of our agreeing to an application. If you would like a Word copy of this document, so that you are able to type directly onto it, please email Claire Hackshall for a copy: c.j.hackshall@lse.ac.uk
- We cap all SDU contributions at a maximum of £1,000 in order to share funds as widely as possible
- Applicants will normally be expected to have completed their probationary period before receiving financial support
- All applications must be actively endorsed by the local manager as an ESSENTIAL WORK REQUIREMENT, and managers will be expected to support candidates, monitor progress and provide feedback to the SDU
- We anticipate local contributions in every instance, as a representation of departmental/divisional commitment to essential learning and development
- We would not expect individual staff to contribute personally to essential work-based development
- We only fund the learning cost itself - any travel, out-of-pocket expenses, book costs etc. must be separately funded
- Applications will be dealt with on a first-come, first-served basis
- In the event of a continuing programme i.e. one that lasts more that a year, funding is subject to satisfactory completion of the first year. No new application will be required after this, although the applicant will need to make contact with the SDU in order to confirm that they are continuing the programme. It should also be noted that we cannot guarantee funding for any other year apart from the current one, as we cannot be sure what funding we ourselves will have in the future
- The School will not make payments for repeats of the same year of the course
- If we do fund you to pursue a course, we reserve the right to cite your name as a beneficiary for marketing/publicity purposes.
All issues relating to time off, study leave and release are negotiable locally, since no School policy can meaningfully address the wide range of staff learning needs and individual work patterns.
The SDU can provide study skills and support interventions e.g. where candidates are experiencing difficulties e.g. coping with reading, producing academic written work etc.
The SDU doesn't deal with conference fees applications - these are dealt with by Jane Pugh in the Planning and Corporate Policy Division: j.pugh@lse.ac.uk
Contact: Claire Hackshall
F
First Aid Training
The School aims to provide comprehensive first-aid awareness across the School and has a network of paid first-aiders who are required to undertake the full four-day programme. We offer the following three course options:
A list of the School's qualified first-aiders is available here (PDF).
Forms
Please see below - If you would like a Word copy of any of these documents, so that you are able to type directly onto them, please email Claire Hackshall for a copy: c.j.hackshall@lse.ac.uk
Frequently Asked Questions
See FAQs
H
Health & Safety Training
This is organised by the LSE Health & Safety Team. If you have any queries or would like to make a booking please contact Ann O'Brien, LSE Health & Safety Officer: ann.o'brien@lse.ac.uk
Help and advice
If you would like some help and advice on where to get started, please feel free to contact us. We can then arrange for you to come in and have a chat with a member of the team about your specific needs.
Contact: Staff.Development@lse.ac.uk
HESDA (Higher Education Staff Development Agency)
See www.hesda.org.uk
I
Induction
Changing jobs is never easy and the first days in your new workplace can be a difficult time. That's why we in Staff Development believe that effective induction is so important to help you make sense of your job, your team and your new environment.
Our LSE induction commitment is designed to help make you feel at home, make the connections you need and help you get started in your new job.
Our central welcome package includes:
- A staff information pack: this gives general information about the School, its activities and specific policy issues. A useful pack to help you find out about your new workplace.
- A staff tour: a chance to get to grips with the LSE campus, including all major public space, catering outlets and key service areas, to include the new Library building designed by Norman Foster & Associates.
- Various short talks given by key staff at the School.
Contact: Sarah Bailey at hr.sdu.inductchamp@lse.ac.uk
Induction Mentors
Please see So you want to be an Induction Mentor (PDF) - a half day briefing.
To book a briefing session in order to become an Induction Mentor, please contact Sarah Bailey: hr.sdu.inductchamp@lse.ac.uk
List of current mentors
Investors in People Advisers
Staff Development has provided training and development for staff based in divisions working towards the Investors in People standard. They are:
Academic Registrar's Division
Ray Donovan-Hill
Business Systems and Services
Stuart Mitchell
Central Catering
Lesley Causley
Estates
Bob Marsh, Richard Mulcahy & Cliff Begley
Finance
Keith Adams
HR
Jackie Kernaghan
Lisa Morrow
Research and Project Development
Jon Deer
Residences
Ian Spencer
Sarah Jons
Secretary's Division
Gary Barclay
IT Services
James Harvey
Library
Valerie Straw
LSE Health & Social Care
Demetra Nicolaou.
IT Training
See http://ittraining.lse.ac.uk/
Contact: Jeni Brown, IT Services, 020 7955 6859, j.l.brown@lse.ac.uk or IT_Training@lse.ac.uk
L
Language Centre
Contact: Nick Byrne, Director of the Language Centre, 020 7955 7043, n.byrne@lse.ac.uk
Late Bookings
All our events are now run on a just-in-time basis where we essentially respond to specific demands. However, since there are instances of late cancellation we can offer late bookings on a stand-by basis. From time to time we will also advertise events in News and Views and through targeted email distribution lists.
Contact: Claire Hackshall
LearnDirect
See www.learndirect.co.uk
Learning and Skills Council
See www.lsc.gov.uk
Learning at Work Day
See http://www.campaign-for-learning.org.uk/campaigns/learningatwork/lawindex.htm
Learning Resources
We have a range of resources for you to use on a self learn basis and have also invested in an interactive development zone offering access to online learning at a time of your choice.
Contact: Chris Connelley
Learn for You
See Learn for You
Library Training courses
Contact: Maria Bell, Information Services, Room R102, 020 7955 7242, m.bell@lse.ac.uk
Links
See Useful links
LSE Language Centre
See http://www.lse.ac.uk/Depts/language
Lunch & Learn
An opportunity for LSE staff to hear new and exciting ideas, to contribute to emerging debates and to network and share experience in a relaxed and stimulating environment. See Lunch & Learn for more details.
M
Maps
Staff Development events are held at a variety of LSE venues, including the dedicated staff development centre at Rosebery Avenue Hall. Most staff development activity takes place at Rosebery, however shorter, informal and one-to-one events are also scheduled at a range of venues at Houghton Street. See Maps of the School
N
News and events
See news and events page and our SDU Communique newsletters section.
Contact: Claire Hackshall
O
On-Line Learning
See Learning Resources above.
P
Performance Development Reviews
For a copy of the latest LSE Performance and Development Review information, please see: PERFORMANCE AND DEVELOPMENT REVIEWS (PDRs).
For a copy of the latest LSE Personal Development Plan please see:
PERSONAL DEVELOPMENT PLANS (PDPs).
Pre-Retirement
Please see the Positive Retirement financial-planning Conferences information sheet for further information.
To book a place, please complete and return a copy of the Positive Retirement Conference Booking Form
Probation
All staff joining the School have a probationary period, during which time both you and the School can think about whether the post is really for you and what additional support you may need during this time. Probationary periods vary between different roles in the School and line managers should be able to advise on this as part of the induction experience.
If you have any questions about your probationary period, please speak to your manager or seek advice from Lisa Morrow in Personnel.
Contact: Lisa Morrow, Room H509, 020 7955 7070, l.morrow@lse.ac.uk
Purchasing (and related) courses
Margaret Newson, LSE's Purchasing Manager, would like to recommend to staff the London Universities Purchasing Consortium's training courses.
A sample list of their 2008 courses includes:
Contract Law - 6th March 2008
The Stages of Tendering Workshop - 13th March 2008
Understanding the Sales Philosophy i.e. how to deal with sales people - 15th April 2008
Basic Negotiation Skills - 14th May 2008
An Introduction to Purchasing (2 days) - 3rd + 4th June 2008
Appointing and Managing a Consultant - 17th June 2008
Procurement for Non Procurement Staff - 24th June 2008
Effective Contract Management - 1st July 2008
To find out more about their courses, please go to the following website page: http://www.lupc.procureweb.ac.uk/training/procurement%20short%20courses.shtml#Understanding%20the%20Sales%20Philosophy
Q
Quality
We genuinely try to provide the best quality products and welcome feedback from attendees on any of our services. We also welcome recommendations on programmes, providers and qualification routes that extend our in-house opportunities.
Contact: Claire Hackshall
R
Rosebery Avenue Hall Training Suite
Staff Development has a dedicated staff development centre at 90 Rosebery Avenue Hall, where most staff development activity takes place.
Find the location of Rosebery Avenue Hall at How to get to LSE
S
Service Level Definition
See Staff Development Unit Service Level Definition
Staff Consultative Council at LSE
See http://www.lse.ac.uk/collections/secretariat/staff_consultative_council.htm
Staff Profiles
See Who's who
Study/Exam Leave
All issues relating to time off, study/exam leave and release are negotiable locally, since no School policy can meaningfully address the wide range of staff learning needs and individual work patterns.
T
Teaching and Learning Centre
Website: http://teaching.lse.ac.uk/Default.asp
Contacts:
Liz Barnett, Teaching and Learning Director, Room U600, Extension: 6623, email: l.barnett@lse.ac.uk
Gaydene Bunn, Departmental Manager, Room U600, Extension: 6624, email: g.bunn@lse.ac.uk
Stephen Ryan, Director - Centre for Learning Technology, Room U600, Extension: 6008, email: s.ryan@lse.ac.uk
Jean Jameson, Advisor to Students with Disabilities/Dyslexia, Room U600, Extension: 6034, email: j.m.jameson@lse.ac.uk
Sue Haines, Disabilty/Dyslexia Student Support Administrator, Room U600, Extension: 7767, email: s.haines@lse.ac.uk
Technical and Trades Training
We have traditionally offered limited opportunities for staff working in these areas to develop skills, but are now in discussion with training organisations working in the field to provide appropriate workplace learning and qualification routes for these neglected staff.
Contact: Chris Connelley
Trades Union Congress
See www.tuc.org.uk
U
UNISON
See www.unison.org.uk ^
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