Management and Leadership

Knowledge, Skills and Behaviours for LSE leader/manager post holders (KSB's): Guidelines Booklet  NEW!

The Knowledge, Skills and Behaviours framework is aimed at all leaders and managers within LSE with a primary focus on their role in manager staff.

The framework, which has been backed by Heads of Divisions and discussed widely with mangers and staff, documents the key process, related skills and behaviours that have been identified as the key ingredients that go in to making and effective manger and leader of staff at LSE.

To read the article that Jackie Kernaghan has written on Leadership and Management, in October 2007's Communique newsletter please click HERE.

What should you expect from your manager?

School works up new knowledge, skills and behaviours framework for its leaders/managers

In the Central Administration Investors in People report in May 2006, Jose Chambers reported that there was a need ‘to make explicit and summarise in straightforward terms, for all its staff, what are the expected capabilities of a Central  Administration manager if he/she is to lead, manage and develop people effectively’.

In response to this the Central Administration IiP Action Group commissioned a working group including Ian Spencer, Cheryl  Edwardes and Val Straw to produce a draft document outlining the Knowledge, Skills and Behaviours (KSB’s) expected of an LSE manager.

Management behaviours outlined include ‘recognising and celebrating success’ and ‘seeking feedback on their own  performance’ which will not be news to most managers but by documenting what is expected the aim is to give clarity and  promote more consistency in management practice across Central Administration.

Managers will also be able to use the framework to identify their development needs and staff should be clearer about what  they can expect from their manager. Other behaviors recommended include: ‘striving to create a fun and dynamic approach to  work’ and ‘encouraging health and well being’.

The KSB document has been endorsed by the Action Group and Heads of Division ( HODS) and the next stage is for Divisional Managers to consider how the KSBs might be used in practice within their own divisions.

This means that HODs will be talking to their managers and staff to seek feedback. There will also be additional opportunities for staff to give some feedback through some focus group sessions – more details to follow shortly.

Have a read, discuss it locally and direct any feedback you might have to Jackie Kernaghan or Chris Connelley
in SDU.

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